Legal
Privacy Policy
Last updated: June 2026
1. Who We Are
Precision OrthoCryo® ("we," "us," or "our") provides a turnkey cryotherapy service line for post-operative pain management in partnership with licensed healthcare facilities. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit precisionorthocryo.com or use our patient portal.
2. Information We Collect
Information you provide directly:
- Contact information (name, email address, phone number)
- Clinical information submitted through the patient intake form (procedure type, surgery date, surgeon name, hospital)
- Survey responses related to pain, function, and recovery outcomes
- Account credentials for the patient portal
Information collected automatically:
- Log data (IP address, browser type, pages visited, time and date of visits)
- Cookies and similar tracking technologies for session management
3. How We Use Your Information
- To operate and maintain the patient portal and survey platform
- To track clinical outcomes and support post-operative care coordination
- To communicate with you about your enrollment, surveys, and care reminders
- To respond to inquiries submitted through our contact form
- To improve our services and website functionality
- To comply with applicable legal and regulatory obligations
4. Health Information
Clinical data you submit through the patient portal (including survey responses, procedure details, and pain scores) is treated with the highest level of confidentiality. This information is used solely for outcomes tracking and care coordination in connection with your enrolled procedure. We do not sell health information to third parties.
5. Sharing of Information
We may share your information with:
- Your treating surgeon and hospital partner — for care coordination purposes
- Service providers — third-party vendors who assist with hosting, email delivery, and analytics, under confidentiality obligations
- Legal authorities — when required by law, court order, or to protect the rights and safety of our users
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), rate limiting, input sanitization, and role-based access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies
We use session cookies to maintain your login state in the patient portal. We do not use third-party advertising cookies. You may disable cookies in your browser settings, but doing so may affect portal functionality.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of non-essential communications
To exercise any of these rights, contact us at [email protected].
9. Children's Privacy
Our services are intended for adults and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact: